Destify Support

Q + A

The "Accommodations" page says Adults Only, is my child able to stay there/come to the wedding?

The resort is split into two sides. The Heaven side is adult only, the Hacienda side is family friendly. The wedding itself will be on the Hacienda side so children will be able to attend. When booking through our site add in how many children will be in your room and it will prompt you to book on the family friendly side. If only adults are on the reservation it will prompt you to book on the Heaven Adults Only side. If you book on the family friendly side, you will not have access to the Adult's Only Pool or one of the restaurants on site.

Do I have a plus one?

Yes you do! We'd love for you to bring a guest to enjoy your vacation with, whether its family, friends or a significant other. Our goal is to make sure you have the best time! When RSVP'ing please include your plus one!

Where should we fly into?

Cancun airport! You can select transport when booking on this website to bring you directly to the hotel or you could hire your own transport/driver!

Where do we book?

Please book directly through this website so everyone is on the same reservation! It helps us out a ton for specific events. If the price you see on the website is cheaper, Destify will honor the price if you send them the screenshot the day you book!